WFM Executive Walkins are Going on

* Would act as the first point of contact for all service related escalations occurring on

account of issues such as call routing, technical glitches, unscheduled absence OR any other.

* Would constantly monitor, track, document and communicate re

Salary:INR 50,000 – 3,00,000 P.A

Industry: BPO, Call Centre, ITeS

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Back Office/ Web/ Transaction Processing

Role:Assistant Manager/ Manager -(Technical)

Keyskills:WFM, workforce management, workforce, work flow management, rta, rostering, work flow, iex, blue pumpkin, aspects, scheduling, real time, mis, real time monitoring, work flow analyst, capacity planning

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